As the organization expanded its digital services, its identity architecture became increasingly fragmented. Separate login systems across platforms resulted in operational inefficiencies, weakened user experience, and increased vulnerability to security risks. There was no unified mechanism for managing user access, tracking sessions, or enforcing consistent policies across teams and customer portals.
To address these challenges, Core Factor introduced a Unified Identity and Access Management (IAM) Platform—a strategic backbone for identity control, security enforcement, and seamless user access across the enterprise.
The IAM solution delivers Single Sign-On (SSO) to eliminate repetitive logins, while Multi-Factor Authentication (MFA) adds a critical layer of security. A dedicated mobile identity app supports biometric login, QR code authentication, session management, and real-time notifications, enhancing both convenience and protection.
On the administrative side, the platform introduces a full Identity Governance framework, enabling internal teams to manage user provisioning, enforce role-based access control, review session logs, and audit platform usage. Integrations with the company’s CRM allow dynamic updates to identity status and real-time onboarding workflows, streamlining compliance and customer lifecycle management.
This project exemplifies Core Factor’s broader mission to remove friction, unify disjointed systems, and deliver clear, scalable infrastructure that empowers both users and teams. By embedding control into the foundation of access, the solution not only strengthens trust and security—it simplifies operations, improves responsiveness, and prepares the organization for reliable growth.
